CREDIT CARD ASSISTANCE

The table below explains some of the most common problems encountered with Credit Cards when attempting to make a deposit at Europa Casino.

PROBLEM	SOLUTION
Incomplete CVV2 Information	The CVV2 (Card Verification Value 2) is the three-digit security code printed on the far right side of the signature strip on the back of your credit card.It serves as a security feature that validates your card's authenticity anytime you make a purchase by phone, mail, or the Internet. It is therefore essential that you include the CVV2 in order to ensure your deposit is approved.
My credit card has been declined	If your credit card deposit was declined, log on to the Casino again, proceed to the Cashier section, click on the Deposit icon, and enter your deposit amount as usual -- INCLUDING THE CVV2. You should have no problem depositing funds.

Your CVV2 number is located on the back of your card:

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If your question is not answered here, do not hesitate to contact our 24/7 support representatives